What kind of carpet does empire use

Plush carpets by Empire are likely to be a good neutral choice. However, it remains popular thanks to its neatness and its flexibility. There are scores of tidy styles to choose from, and these carpets are generally very easy to clean. Best For: Homes in need of simple, straightforward carpeting.

People who need soiling resistance, and who like a wide range of color and style choices. Empire also supplies carpets on a commercial basis. Carpet tiles are generally recommended for commercial use as there is little call for comfort. Best For: Offices, both commercial and domestic. Empire uses artificial loop and turf to build carpets, which can be used indoors and outdoors.

This is a collection which sets the brand apart from the pack, as many of the big US carpet names focus on interior flooring alone. Best For: Homes likely to make use of their garden or yard regularly. Empire Flooring is a leading brand which has plenty of simple choices on offer.

The organization of their carpet collections is refreshing. However, as with many of the leading flooring manufacturers in the US, you will need to call their sales department directly for a precise quotation. Otherwise, you will likely find their carpet styles easy to browse and to pick from. Some readers complained that they cound't find qualified local installers or overpaid the carpet installation. Then we developed an online free estimate tool to help you get at least 3 local bids in 24 hours.

Unfortunately, we cannot provide pre-approved financing prior to your appointment, but you can conveniently apply during your FREE In-Home Estimate. Please call with any questions regarding an existing Wells Fargo Bank, N. We are able to professionally install in-stock products when you want — as soon as Next Day.

Because we have large warehouses with products ready to be installed, we can work around your schedule and help make updating your home easy and convenient. Installations appointments occur between 8 a. You will receive an ETA call on the morning of your appointment to provide an estimated window for arrival.

Unfortunately, a specific time of arrival cannot be provided. Depending on the project, your existing flooring may have to be removed, or we may be able to accommodate a new installation over your old floor. Appointments may start anytime between 8 a. An adult 18 years or older must be present during the entire installation and participate in pre- and post-installation walk through.

Unless during the sales appointment you requested furniture moving, all non-standard furniture e. Piano should be removed from the installation areas, hallways, and any other area installers need access to. Installers will not pack or unpack any boxes. You are responsible for removing any small items, breakables, wall hangings, etc. Installers will clean the installed area after completion.

Your installer will ask you to verify product s , color s , and area s of installation when they arrive. Associations may have sound mitigation bylaws or other requirements. Please check and let us know before your scheduled installation date. Some associations may require Certificates of Insurance, which we can provide with at least 3 business days' notice.

All products carry a manufacturer's product warranty and a limited installation warranty. More warranty information is available here. We are able to professionally install in-stock carpet when you want — as soon as Next Day.

Because we have large warehouses with carpet ready to be installed, we can work around your schedule and help make updating your home easy and convenient. Your flooring professional will help you choose the right carpet for your lifestyle, needs, and budget during your FREE In-Home Estimate. It is not uncommon for some new carpet to shed for up to days.

The main reason for carpet shedding is due to cut fiber left from the milling process. It is recommended that the carpet be vacuumed frequently to minimize the shedding. We do not color-match. It is generally recommended that carpet should be professionally cleaned every six to 12 months, depending upon the traffic volume and type of activity. Click here for information on how to clean and maintain your carpet. We offer a wide variety of solid and engineered hardwood flooring.

During your FREE In-Home Estimate, a flooring professional will show you all the options and help you pick the best hardwood flooring for your lifestyle, needs, and budget. We are able to professionally install in-stock hardwood flooring when you want — as soon as Next Day.

Because we have large warehouses with hardwood flooring ready to be installed, we can work around your schedule and help make updating your home easy and convenient. All hardwood flooring installations are professionally finished with fashionable coordinating moldings and transitions when applicable. Hardwood flooring is designed for long-term durability, but it may eventually require refinishing. A traditional refinish involves stripping the floor and re-applying or changing the stain color.

It allows the finish to be restored without the mess of sanding and buffing. Click here for information on how to clean and maintain your hardwood flooring. Yes, laminate flooring can be installed anywhere in your home.

Some of our laminate floors are specifically designed for moisture-prone areas such as bathrooms, kitchens, and laundry rooms. During your FREE In-Home Estimate, a flooring professional will show you all the options and help you pick the best laminate for your lifestyle, needs, and budget. Laminate flooring is installed using a state-of-the-art locking system, providing your floors years of solid performance. We are able to professionally install in-stock laminate flooring when you want — as soon as Next Day.

Because we have large warehouses with laminate flooring ready to be installed, we can work around your schedule and help make updating your home easy and convenient.

Laminate flooring is extremely durable. But no flooring is indestructible. Here are some questions for you to consider What are the carpet specifications? What Fiber is it made of? How long will this carpet last in your home based on your level of Foot Traffic? Are they trying to sell you Polyester Carpet or P. These are just a few questions that you need solid answers to before you should commit yourself to buying from any shop-at-home flooring retailer.

This is why you need to get several estimates before you make your final choices. You'll first have to contact the carpet manufacturer if you think your carpet is defective. Have a carpet installation problem? You'll have to contact the carpet installer directly if you think your new carpet was installed improperly. Did the salesperson misrepresent the product you purchased?

You will have to contact the independent contracted salesperson. If you can't get a remedy from any of these sources you may have to file a claim in small claims court, but against who? Get ready for some serious headaches trying to figure out who is to blame for your carpet problem. Costco members may be shown a small display with a rack full of miniature carpet samples or brochures. Lately they have been taking the samples down If you grab their free brochure you will be provided with a phone number to call to start your in-home Carpet Consultation Process.

A salesperson will bring samples to your home and be happy to write up your order and arrange for installation. While they may carry some good quality carpet, be prepared for sticker shock when you see what the total cost will be. Again, you can't comparison shop easily because they change the carpet style names and color names to thwart you. You would need to take their carpet samples with you into other local carpet stores to try to compare both samples side by side.

It's definitely not easy to do, and is time consuming. If you have a complaint, you may have to deal directly with the independent contractors to get a remedy". I've spent over years in the carpet business and my father was a mill rep for 35 years. I go into homes on a regular basis and Empire has installed carpet for their relatives and friends and they are all very happy. I have only recieved one complaint from a customer and we were out there next day, got him taken care of.

Indianapolis is the number one office in the country when it comes to customer service and I can back that up!! If you know someone in the area that needs excellent service and great pricing on next day service please have them give me a call Larry Shaw Empire Carpet. I chose to go with Home Depot and I am very happy with the service I am receiving. Tony, I looked at your website. Anyone can cut and copy pictures and then advertise them as their own.

Who would want to invite you into their home? Once you are happy with the install you sign the papers and pay the rest. Have you signed off saying they did a good job? I can see them giving you a hard time if you signed off on it. If you did not sign the papers go back to HD and start talking and keep talking until the job is done right.

Almost everyone here has it wrong. I worked.. Only 50 bucks down! Carpet, etc is trucked in every morning as per costumer orders. There is no such thing as Empire carpet. Empire carries the most well known carpet and flooring products from manufactures such as Shaw, Mohawk etc. Everything else is better, all the way up to the best carpet Stunning plush at 57 ounces which a savvy customer can get installed for 40 bucks or less a yard. When the sales rep turns in his paper work, the room dimensions go to the sizing dept in order to size and layout the carpet for minimal waste and location of seems.

One must remember the sales reps ARE NOT installers and NEED to make sure they order enough carpet for the job so when the installers get there they have what they need and there are no hold ups which only pisses both the installers and customers off. They both carry the same exact carpet. But know that HD has cheaper carpet that Empire as well. You say HD was easier, cheaper and slightly better quality carpet. Cheaper and quality go hand in hand. You get what you pay for. You can negotiate with a sales rep in your house to get the best price.

You pick the quality. HD and Empire both have carpets ranging from good to better to best. The easier is what really gets me. How is HD easier. Empire came to your house and did all paperwork, measuring, pricing, etc…while you sat on your couch.

For HD they came to your house to measure, you went to the store to get your quote and then paid in full. It took 3 weeks to get your carpet and then they screwed up the install, causing you to call a different company to finish the job. Your conclusion is ridiculous! Yes and they never said what exactly mistake HD made on the carpet that made it necessary to go elsewhere?!

To add, you get what you pay for. Empire cost slightly more, but then again you did not have to wait 3 weeks for a bad installation. To Tony, the small guys are all going out of business because they can no longer compete.

Empire employs the best installers around. Why you ask? Empire, because they are a giant keeps their installers busy and pays them well. Small mom and pop shops take the scrap installers that are left over. If you are good then you are working for one of the bigger companies. No worse feeling than calling to complain about your carpet a year later and finding that mom and pop are out of business. As a customer who is not an expert in carpet, the Empire experience is harder.

While it is nice that the salesman comes to your house, it is very difficult from his tiny 4inch by 4inch samples to tell which carpet is best. At the end of the day, the carpet I picked was lower quality and cost more with Empire. Had I not been smart enough to haggle, I would have paid a lot more. Did I haggle enough? Probably not! Why should I have to play those games? Yes, Home Depot made a mistake in my case, but the superior, straight forward sales approach is worth a lot to me.

And it was their straightforward approach which led me to being able to pick a higher quality carpet for the same price. No matter what state you live in, they all use the same pool of installers. There is no formal training for Carpet installers in any State, especially with customer interactions and service.

I have been an installer for 26 years and have seen it all. I have owned a successful small flooring business for 13 years now and am amazed at what these places charge for their flooring. If you believe you are getting a better price and service because they are bigger you are so wrong. I guarantee you that if home depot charges All flooring companies big or small get their flooring from the same manufactures.

The best thing to do is to find a smaller floor company in your area get an estimate from them and then take the sample to a bigger store and compare there price to the same carpet.

To check out small companies ask for references from the last few jobs they have just completed. Try checking references from home depot -it will never happen.

They have a good amount of volume in sales so they will hire just about anyone to install, where as a small shop will keep only the best installers because most know the good from the bad.

Small companies will work harder for your business than the bigger stores. You should be wary getting your carpet directly from installers. Bottom line is if you want to save money and get a good job that will last. You have to do your homework and learn before you buy good luck Al in Denver. Empire today will meet a real estimated price by a local competitor… soooo take that estimate to empire meeting to push the price down…! And use the no interest financing to make payments over the year…!

That is my plan…. I love that Mike says: you get what you pay for…. I say mindlesly bc you only have to do a nominal amount of research into the industry to know better. Home Depot only has a flooring section, these stores buy more. I am always shocked that this is not, apparently, common knowledge.

Of course, not ALL Independents have these qualities! Asking someone who has had a god experience for a reference is usually the best, but be warned: if they say: Home Depot, you need to have: the same store, the same salesperson, the same installer, the same product, etc. Until then, they think the only thing that matters is price. Their business model simply is not designed to provide customers with the sort of information, knowledge, and service they NEED when purchasing flooring.

Until then: buyer beware! I am a frelance writer and spent quite a bit of years as an advertising writer. Flooring, appliances, home repair, etc. The commercials generate a ton of volume, sales is a presure cooker, gauging is the order of the day so the people who get screwed the most are little old ladies the quality of the carpet is clearly inferior just ask the plus people on complaintsboard.

If you like the quality of the Home Depot but not dealing with them. Call them and ask who there insatller is Name, number,lic number… They will give you the info. And you can just buy from the installer direct. I have done this on several homes I have built. I have just purchased my first home and after closing, when I was in the house for the first time with no furniture, I decided I needed to replace the carpet.

I currently have a contractor in my house painting and doing some minor renovations. He works with a number of local contractors as he has been in business for 30 years. I enjoyed reading the spirited discussion on this board, and to hear some positive comments from people who have actually had Empire install carpet. I have my fingers crossed that all will go well next Wednesday…I will let you know after how it goes.

I just called them again yesterday, finished my quote getting which landed me on this site to determine what I should be paying for carpeting. Bottom line.. I had a consultation with Empire last night after reading this entire blog and several other consumer websites that talked about bad experience with the company. More importantly, i read consumer guides to carpet purchasing, including the key factors to consider when buying carpet.

I found the Empire sales person to be a bit of a used car salesman. I found carpets i liked in H. Depot, of 5. I looked at the 4 carpet samples 3 of which were Polyester the man brought, flipped them over to the back and that data was not shown.

I asked him about that and his response was….. He kept trying to have me feel the carpet and was saying that in 10 years you will not remember the fiber construction anyways. I mean, seriously what ELSE is it but fiber? The twist ratio and the way that is formed helps to define how well the carpet fibers will stand-up over time….. Needless to say I was not impressed. I seriously felt like i was watching an infomercial, and everytime i asked an informed question he would distract me to try hide that he never answered my question.

While I believe Empire might be an OK company for some to use, but I would not feel comfortable using them based on the fact that they refuse to disclose important metrics that are essential to understanding the carpet construction and comparing products.

I would also say that based on my brief testing of the carpets at H. I plan to go to H. Sorry to hear about your experience. But they need to pay a middle man and still need to pay their installers the standard per square yard fee, which is around 3. Its just an added charge to the very high price of their carpet. I never charge more than 30 dollars a square yard for the best carpet, padding and includes the installation fee, thats 3.

Try to find a wholesaler like becklers carpet and find a local carpet iinstaller, you will save a lot of money that way! I have been in the flooring business for 18 years.

As Far as Empire they pay the lowest to installers and you have to call at am to know if you are working. Home Depot I have never worked for. I have tried but had no luck. What I heard was that one guy or one company does all the installs for home-depot and I have heard form installers that he pays very badly and has been reported to the labor board in many states for not paying. Home Depot is very clever in how the price thing to make you feel like you are getting a good deal.

Lets say you where look for a Shaw Carpet Tactesse Nylon at home depot. So the small guys can offer a better price then the big guys. We have less over head and a bit more flexible. Also Home Depot does not have a big selection and the qualities are seconds. They have what you need but nothing you really want and that goes with everything there. I love what home depot is doing though because it allows me to charge a higher price too but just come below there price to save you money.

As an update to my discussion above, I auditioned Empire, H. Based on the fiber-content nylon high twist ratio and high density as well as built-in stain protection, upgraded carpet pad etc i think i did very well. Related to the post above, I dont care if Lowes or Hdepot bakes the cost of installation into their carpet price.

There are some installation costs in the per square foot fee as well of course. The only reason I chose them over H.

I did not read all the resposes but my opinion…….. Every Home Depot is different and all carpet stores are different. It would be ridiculous to use this comparison unless you wet to the same two stores. Carpet is very hard to determine which one is better unless you are a professional and understand the differences and even then it is a hard thing to do.

The Home Depot in my part of the country is horrible and a quality installer is not going to work at this home depot because the pay is very poor so you get poor installation. Just stay out of that big orange box and support your local retailer who generally cares about their business vs an hourly employee whom also sells a 2 x 4. A good install on carpet should never get wrinkles, a proper stretched carpet will perform to the manufactures specs a carpet not installed properly will not perform and the mill will call it an installation problem.

Get a few referrals from a friend or co worker. Yes, I own my own store. Floor covering is the 3rd largest purchase someone makes, I can not imagine letting Home Depot be in charge of it. The prob with Home Depot and Lowes is not the price or quality of the carpet, it is with the installation.

You have no idea who is going to show up at your house and neither does the sales person selling you the carpet. I own a retail flooring store in south florida and can absolutely guarantee that the person installing your carpet is a competent professional. Also, God forbid you do have some issue down the road, good luck getting HD or Lowes to take care of you.

Before anyone uses any Home Depot Home Service they need to understand something very basic — Home Depot uses subcontractors, usually the cheapest ones they can find — and they absolutely, totally do NOT stand behind their work. If you have a problem, they will keep throwing it back to the subcontractor. This is not what they tell you when they sell you the services, of course, but it is the experience of hundreds if not thousands of dissatisfied Home Depot Home Services customers.

It was our experience when we put on a roof and it leaked and had it fail independent inspection three times. Home Depot only would send the subcontractor — who subsequently disappeared — and would not pay for the work we needed done to repair it. Before I retired 2 years ago I spent many years in the flooring business. The big difference came with the service. Smaller companies have local owners who put their name on every job they sell. For the big companies it is about numbers not quality or satisfaction.

Someone said that in 3 or 4 years they will be out of business. Most problems happen in the first year and try to go back to HD with a problem after 6 months and they will send you a form letter explaining why your concern is not covered. I always enjoyed buying from a local company and dealing with professionals not employees in plumbing one day and carpet the next. A word about Empire. I read in a trade mag that Empire had the highest profit margin in the flooring industry. The reason they pitch next day is so you are rushed into a sale with very little time to think it through.

Who really needs carpet in one day? Surgery yes! Carpet, give me a day or two to think about it. I may be old but I have seen the industry change and not for the best. This formula works with computers not flooring. I just had both Home Depot and Empire come and give me a quote.

Home Depot used the electronic tape measure and was a nightmare, the man was here late, for over two hours, lost all the measurements in the computer, stunk of cigarettes and sat his butt on MY BED!

Empire sent a man, yes a sales man, but he did the measuring, correctly by hand in 10 minutes, did the math, gave me a price, we did negotiate and I signed on the dotted line. They do not line item the moving of the furniture, the disposal of the old carpet, they just come and do the job. I get the work done in 8 days my choice and I hope it will all be as nice as the sales experience was. They did try to install a rather dark out of place with the rest of the oak floor, in an obvious spot in the room… I pointed it out and insisted they remove and replace with lighter matching piece… the dark was part of the wood but was not replicated anywhere else in the room!

I pointed that out… not elsewhere in the room so stood OUT… and they grumbled… I said hold the job while I make a call to Empire… oh no, don;t call we will take it out… they had to remove a few boards to do it 5 or 6, but they did and I watched like a hawk the rest of the install… SO… no matter WHO installs anything WATCH the whole install process and speak up about anything off….

I had the unfortunate experience of using Empire. I wish I had considered Home Depot. Empire had all the small carpet samples and it was very hard to choose a good quality carpet from such small samples. I really was not pleased with the quality of the carpet I choose. I paid way too much. But I was selling the house anyway. My complaints center around the installation.

The two installers showed up on time. However, one guy seemed real hung over. These 2 guys that installed the carpet where amatures. I had just finished painting the doors and the walls. When they where done I could not believe the damage they had done to the house.

The walls ,the ceiling ,the doors had all been damaged and needed repair. The base board needed sanding and restaining from all the gouges they made in the oak wood.

The carpet was about half an inch from the wall in some corners. The bathroom tile had a crack from the installer when he broke it with his hammer. And it was not laid straight at the transitions between carpet and flooring or tile.

And they need to come fix all the problems they caused. Next day,guess who showed up. Problem was all I could do is point to the problem and they tried to fix it. But they could not do anything about the walls,doors,ceiling,and tile.

In the long run, Empire did not care about anything except to get their money. But,I will never use or recommend Empire for anything. I just want to say that most carpet comes from Dalton, Georgia. They are a nationwide certification organization.